FAQ: Erazor - The Revolutionary Ceramic Blade Portable Shaver
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

How often do I have to replace the blades?

Erazor comes with triple ceramic blades, which means the blades will last you around 5 years before you need to replace them.

Last updated: July 28, 2021 07:12

What’s the difference between the black ceramic blades and the white ceramic blades?

They are actually the same with no difference, still retain its sharpness, durability, and rust free.

Last updated: July 28, 2021 07:12

Will I be able to use Erazor if I have sensitive or acne prone skin?

Yes, Erazor is made for all skin types, and it won’t irritate your skin after shaving.

Last updated: July 28, 2021 07:12

Is Erazor waterproof?

Erazor comes with IPX7 waterproof and can be washed completely, so you can keep it clean at any time.

Last updated: July 28, 2021 07:12

What is the size and weight of Erazor?

The size of Erazor is 58 mm x 40 mm x 40 mm and the weight is only 68g.

Last updated: July 28, 2021 07:12

How long does it take to get fully charged?

With Type-C cable, it only takes 2 hour to get Erazor fully charged, and 5 mins quick charge for a quick shave.

Last updated: July 28, 2021 07:12

What is the operating temperature of Erazor?

The operating temperature of Erazor is -9 ℃ to 40 ℃.

Last updated: July 28, 2021 07:12

When will you ship the Erazor?

The expected shipping date will be in November and we are currently preparing the product tooling.

Last updated: July 28, 2021 07:12

How can I reach you?

Please feel free to contact us through [email protected]

Last updated: July 28, 2021 07:12

What colors does Erazor come in?

We currently only have the black color option, but there will be more colors coming soon.

Last updated: July 28, 2021 07:12

Does Erazor come with a warranty?

Yes, it comes with a 2 Year warranty.

Last updated: July 28, 2021 07:12

Do you provide EU-friendly shipping?

Yes, we have a shipping partner that provides EU-friendly shipping.

Last updated: July 28, 2021 07:12

How long does Erazor last after one full charge?

It will last you around 60 days.

Last updated: July 28, 2021 07:12

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

Contact Us